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FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR IN-STORE RETURN POLICY?
For more information about returning an item, please contact us at 941-228-0550. All decor items have a 3 day return policy and must be returned in the same condition with tags. No returns on holiday items. No returns on throws, blankets, pillows and towels.
WHAT IS YOUR ONLINE RETURN POLICY?
For more information about returning an item, please contact us at 941-228-0550. We have the right to refuse any refund that does not meet our criteria for a refund. Shipping costs are NOT refundable, and will be deducted from your refund.
WHAT DO I DO IF MY ITEM IS DELIVERED DAMAGED?
In the event that you receive a damaged item, please contact us immediately. We will work with you on an individual basis to fix the issue. Customer service is a priority to us and we want to deliver a wonderful experience!
WHAT IS YOUR POLICY ON SPECIAL ORDERS?
CAN I PURCHASE A GIFT CARD?
Yes! Gift cards are available for purchase in-store. Gift cards are NON-REFUNDABLE.
Special orders may NOT be exchanged or refunded. Artistic Accents is not responsible for manufacturer delays or for slight color variations.